At ransjitu, we believe that great gaming starts with responsible gaming. Our platform provides a range of tools and resources to help you stay in control, enjoy gaming purely as entertainment, and get help whenever you need it.
Ransjitu provides six self-control tools that you can use at any time to keep your gaming experience safe and enjoyable.
Daily / Weekly Deposit Limit
Set a deposit limit based on your own budget — daily, weekly, or monthly. Once the limit is reached, the ransjitu system will automatically block additional deposits until the limit period resets.
Play Time Limit
Control how long you play by setting session limits. ransjitu will send you a reminder when your session time is almost up and automatically log you out once the limit is reached.
Loss Limit
Set the maximum loss amount you are willing to absorb within a given period. Our platform will automatically stop play once your loss limit is reached.
Self-Exclusion
If you feel you need a break, use the self-exclusion feature to temporarily block access to your account — whether for 24 hours, a week, a month, or longer.
Ad & Promotion Blocking
Opt out of receiving any promotional communications or bonus offers from ransjitu. This feature helps you reduce temptation and stay focused on the limits you have set.
Permanent Account Closure
If you decide to stop altogether, you can permanently close your ransjitu account at any time. Our team will process your request without any obstacles.
Responsible gaming means using an online gambling platform as a form of entertainment — not as a source of income, an escape from problems, or a solution to financial difficulties. At ransjitu, we understand that for most players, gaming is a relaxing and enjoyable activity. However, we also recognise that a small number of players may need additional support to maintain a healthy balance.
That is why ransjitu has invested in building a gaming ecosystem that puts player safety and well-being first. We are not just an entertainment provider — we are a partner who genuinely cares about your well-being beyond the screen. All the self-control tools we offer are completely free and accessible directly from your account settings, with no need to contact support.
Activating self-control tools on ransjitu is simple and can be done in just a few minutes. Follow these steps:
Log In to Your Account
Visit ransjitu.pro and log in using your username and password. Make sure your internet connection is secure before accessing your account settings.
Go to Account Settings
Click the profile icon in the top right corner and select "Account Settings" from the dropdown menu that appears.
Select "Responsible Gaming"
In the settings menu, find the "Responsible Gaming" section and select the type of control you wish to activate — deposit limit, time limit, loss limit, or self-exclusion.
Set Limit and Confirm
Enter a limit that suits your budget and click "Confirm". The limit takes effect immediately and our system will enforce it automatically.
Review Periodically
Review your limits every month to ensure they still align with your current financial situation and lifestyle. Decreases to limits take effect immediately, while increases require a cooling-off period for added protection.
It is important to recognise the early warning signs before a gambling problem becomes more serious. If you find yourself experiencing any of the following situations, please consider using our self-control tools or seeking help immediately:
Self-Assessment Quiz — Are You at Risk?
If you answered "yes" to two or more of the questions above, we encourage you to contact the ransjitu support team or use the self-exclusion feature immediately.
24/7 Live Support
The ransjitu support team is ready to assist you anytime via live chat on the platform. No queues — responses within minutes.
Responsible Gaming Guide
Access a library of articles, tips, and written guides on how to manage your gambling habits in a healthy way, prepared specifically in the Malay language.
Counselling Referral
Ransjitu can refer you to a qualified counselling organisation if you need professional support to address gambling-related issues more thoroughly.
Immediate Self-Exclusion
If you need immediate assistance to block access to your account, contact ransjitu support and our team will process your self-exclusion request in under one hour.
Ransjitu does not view responsible gaming as merely a regulatory obligation. For us, it is central to how we operate. We believe that a platform which prioritises player well-being is one that is more trusted, more sustainable, and more valuable in the long run.
That is why we continue to invest in game control technology, support staff training, and partnerships with mental health and counselling experts. We proactively monitor playing patterns to identify players who may need assistance, and we do not hesitate to reach out to them directly when necessary.
Remember — gambling should be fun. When it stops being fun, that is your signal to take a break. ransjitu is always here to help you make the right call at the right time.
Contact Our Team: For any enquiries or assistance related to responsible gaming, contact us via 24/7 live chat or email at [email protected]. We are committed to responding within two hours.